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  1. Jet Interactive
  2. Phone System Management

Phone System Management

Manage your existing phone numbers, extensions and queues, or modify your callflows to add voicemail, IVR, time routing

Phone Numbers

  • How to access phone numbers and callflows
  • How to send SMS on your Jet Phone for Mobile
  • Number Types
  • Choosing your phone numbers
  • Activating an available number
  • How to change a service name
See all 10 articles

Callflows

  • Callflow 101
  • How to create callflows
  • How to add or change an answering point
  • How to add voicemail
  • How to add time of day routing
  • How to add inbound call recording
See all 16 articles

Call Management

  • Using the Voicemail Manager
  • Using the Missed Calls Manager
  • Online Status
  • Viewing call quality, network and device reports

Phone Users

  • How to set up a new Phone User
  • How to Modify Phone Users
  • How to set up outbound call recording
  • How to change your caller ID
  • How to set up international calling
  • How to turn on SMS syncing
See all 9 articles

Queues

  • Understanding your Queue Setup
  • How to set up call queues
  • How to modify your call queues
  • Call Queue FAQ
  • How to upload Music On Hold

Hardware

  • Setting Up Your Yealink Phone
  • How to add hardware to a Phone User
  • Enhanced DSS Keys on Yealink IP Phones
  • How to change the Ring Sound on your Yealink phone
  • How to update your Yealink firmware
  • How to change the time on your Yealink device
See all 7 articles
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