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  1. Jet Interactive
  2. Reporting

Reporting

Understand how to use your Jet reporting suite to maximise both your phone call handling and marketing

Using Jet Reporting

  • Jet Reporting Guide
  • Reporting Restrictions
  • Filtering your Activity reports
  • Filtering Reports By Date
  • Downloading your Reports
  • Filtering your Call Tracking reports
See all 7 articles

Activity

  • Total Calls & SMS Report
  • Inbound Calls
  • Outbound Calls
  • SMS Report

Behaviour

  • Inbound Call Overview
  • IVR Report
  • Callflow Behaviour Overview
  • Service Level Overview
  • Abandonment Rate Overview

Call Tracking Reporting

  • Web Session Calls Report
  • Session Tracking Report
  • Off Page Report
  • Online Call Tracking Report
  • Offline Call Tracking Report
  • Customer Service Report
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