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  1. Jet Interactive
  2. Reporting

Reporting

Understand how to use your Jet reporting suite to maximise both your phone call handling and marketing

Using Jet Reporting

  • Jet Reporting Guide
  • Reporting Restrictions
  • Filtering your Activity reports
  • Filtering Reports By Date
  • Filtering your Call Tracking reports
  • Filtering Reports By Service Groups

Activity

  • Inbound & Outbound Calls
  • SMS report

Behaviour

  • Call Overview
  • IVR Report
  • Callflow Behaviour Overview
  • Service Level Overview
  • Abandonment Rate Overview
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