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Jet Interactive
Troubleshooting
Troubleshooting
Identify and solve issues with your calls, audio or connection
Jet Hub troubleshooting
I can't log in to Jet Hub
I can't edit my Callfows, Extensions or Queues
I can't see some menu items in Jet Hub
My Callflows aren't loading
Jet apps (Mobile & Desktop)
Troubleshooting your Jet apps for mobile and desktop
I can't log in to my Jet Soft Phone app
I can't find my Jet phone app login details
How to Improve Call Quality
I got a notification that my extensions are Unavailable
My app keeps disconnecting
Hardware
My hardware is not working
Yealink IP Phone Displaying “No Service”
I'm receiving phantom calls on my Yealink phones
How to reset your Yealink Phones
Reports & Error information
Jet App System Requirements & Compatibility
Understanding your Jet Phone Diagnostic report
Improving your Network or Router Setup
I'm seeing a SIP Error Code
Device Quality & Network reports