Troubleshooting

Jet Hub troubleshooting

• I can't log in to Jet Hub
• I can't edit my Callfows, Extensions or Queues
• I can't see some menu items in Jet Hub
• My Callflows aren't loading

Jet apps (Mobile & Desktop)

• Troubleshooting your Jet apps for mobile and desktop
• I can't log in to my Jet Soft Phone app
• I can't find my Jet phone app login details
• How to Improve Call Quality
• I got a notification that my extensions are Unavailable
• My app keeps disconnecting

Hardware

• My hardware is not working
• Yealink IP Phone Displaying “No Service”
• I'm receiving phantom calls on my Yealink phones
• How to reset your Yealink Phones

Reports & Error information

• Jet App System Requirements & Compatibility
• Understanding your Jet Phone Diagnostic report
• Improving your Network or Router Setup
• I'm seeing a SIP Error Code
• Device Quality & Network reports