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  1. Jet Interactive
  2. Troubleshooting

Troubleshooting

Identify and solve issues with your calls, audio or connection

Jet Hub troubleshooting

  • I can't log in to Jet Hub
  • I can't edit my Callfows, Extensions or Queues
  • I can't see some menu items in Jet Hub
  • My Callflows aren't loading

Jet apps (Mobile & Desktop)

  • Troubleshooting your Jet apps for mobile and desktop
  • I can't log in to my Jet Soft Phone app
  • I can't find my Jet phone app login details
  • How to Improve Call Quality
  • I got a notification that my extensions are Unavailable
  • My app keeps disconnecting

Hardware

  • My hardware is not working
  • Yealink IP Phone Displaying “No Service”
  • I'm receiving phantom calls on my Yealink phones
  • How to reset your Yealink Phones

Reports & Error information

  • Jet App System Requirements & Compatibility
  • Understanding your Jet Phone Diagnostic report
  • Improving your Network or Router Setup
  • I'm seeing a SIP Error Code
  • Device Quality & Network reports
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