I can't log in to Jet Hub

Your login to Jet Hub will be your email address and the password you chose when you activated your user.

Please note, your details for Jet Hub will probably be different to your Jet Phone app login. 

If you need to log into your Jet Phone app, please refer to this article: I can't log in to my Jet Phone

If you have forgotten your login details to Jet Hub, you can reset your password by clicking Forgot Password on our main login page here: https://portal.jetinteractive.com.au/

Seeing an error?

If you are logging in from a bookmarked link in your browser, please ensure your bookmark is exactly the URL "https://portal.jetinteractive.com.au/".

If you have saved an expired link from an email or previous session, you may see an error.

It is always best to visit www.jetinteractive.com.au and select Login from the top right corner.

Forgot your details?

If you are unsure of which email you are using to sign in, please speak to your account administrator and they will be able to view all authorised emails via the Account Users page. They can also send you a new invite if needed - here's how: How to Add a New Jet Portal User.

If you are an account administrator and you have forgotten your login email, please submit a ticket with Jet Support in the top right of this page.

Please note - Jet Support cannot add new users to your account without permission from an account admin or authorized contact.

What browser are you using?

Due to the dynamic nature of the Jet Hub portal, we do not support some internet browsers, most notably Firefox.

Our preferred browsers are Chrome, Sarafi, or Opera but you can view our full list of compatible programs here: Jet App System Requirements & Compatibility