Using the 'Jet' tab on your softphone

The Jet softphones, for both mobile and desktop, feature a dedicated 'Jet' tab designed to enhance your calling experience by providing additional information about your calls. When you access the Jet tab, you will be able to view any voicemails that have been sent to your phone user account. Additionally, the Jet tab provides real-time updates by displaying live call information each time a new call is initiated from your softphone. This ensures that you are always kept up to date with your ongoing communications and can manage your calls more efficiently.

Note: If you do not see the Jet tab on your softphone interface, it is recommended that you download and install the latest version of the software. You can find the latest version by clicking here. If you have already updated to the most recent version and the Jet tab is still not visible, please reach out to our support team for further assistance by clicking contact support. Our support team will be happy to help you resolve any issues you may be experiencing.

For more detailed guidance, you can explore the following in-depth articles related to the Voicemail and Custom Tab features:

How to view voicemails on your Jet tab

How to view live call information on your Jet tab

How to access the Jet tab on your Mobile App

iPhone

To access the Jet tab on your iPhone, simply look at the bottom row of the app. Regardless of which tab you are currently viewing, you can tap on the 'Jet' tab button located along the bottom row. This action will immediately take you to the Jet tab, allowing you to view voicemails and live call information specific to your account.

Android

For Android users, look at the top row of tabs. From any tab within the app, you can click on the 'Jet' tab button situated along the top row. By selecting the Jet tab, you will gain access to all the additional call information and voicemail features available within the app.

How to access the Jet tab on your Desktop App

For Windows & Mac

On both Windows and Mac computers, accessing the Jet tab within the Jet phone desktop app is a simple process. No matter which tab you are currently viewing, you can click on the 'Jet' tab to open it. This will provide you with immediate access to voicemail messages and live call information.

If the window for your softphone application is minimised or reduced in size, you might not see the 'Jet' tab directly. Instead, you may notice three dots displayed below the Messages app icon. In this case, click on these three dots, and the Jet tab icon will appear, allowing you to select it and access all the features the Jet tab offers.