Calls can be transferred to a target by way of a warm or attended transfer. In an attended transfer, the first party speaks to the target before transferring the call.
You can make a transfer from the Phone dial pad, from Contacts, or from History.
To make a transfer:
Once a call has been initiated select the transfer button.
- This will now allow you to enter the name, number or extension of who you would like to transfer the call too.
- Either select Transfer Now to perform a blind transfer or select the drop down arrow for more option.
- This will now give you the option to Call First which is known as a attended transfer. This will put the current call on hold and allow you to call the intended transfer recipient prior to transferring the call.
- When you are finished speaking with the intended transfer recipient, click Transfer Now to complete the transfer.
The Jet Phone will connect the remote party to the target and disconnects you from both calls.