Jet Support

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Latest activity by Jet Support
  • Jet Support created an article,

    Holiday Period Trading Hours

        Jet Support will be closed for standard support tickets from 20/12/21 - 04/01/22. If you require Emergency assistance, please call 1300 10 13 10. Please note that all support requests during th...

  • Jet Support created an article,

    Getting Started - Step 1. Start Here

       Welcome to Jet! It's great to have you on board. The Getting started series will show you everything you need to know about getting your account set up. Please watch the video below to get start...

  • Jet Support created an article,

    How to Add a New Jet Portal User

      Account administrators are able to add new users to the Jet Interactive portal. New users can be added to view reporting, access billing or manage phone numbers and callflows. To add a new user t...

  • Jet Support created an article,

    Managing Invoices & Payments

      This article will provide an overview of the Invoices & Payments screen, including how to download invoices.   For more specific payment information, please view our other articles on ...

  • Jet Support created an article,

    Make A Payment

      This article will show you how to make a payment on your account. You will need to have either a credit card or bank account already configured to make a payment.  If you do not have t...

  • Jet Support created an article,

    Manage Payment Methods

        This article will show you how to manage your payment methods.For more information on our Invoices and Payments, please view our article on Managing Invoices & Payments.   View your ...

  • Jet Support created an article,

    How to Use Your Yealink Phone - T31 Models

      This article will walk you through the basic of how to use your Yealink phone with Jet Interactive.This guide is for the T31 series.To see guides for other models or hardware options c...

  • Jet Support created an article,

    Setting Up Your Integration In Google Analytics

      How to Add a Google Analytics Integration The aim of this document is to provide a quick guide about how to set up your Google Analytics integration with Jet Interactive.  We will include informa...

  • Jet Support created an article,

    Yealink IP Phone Displaying “No Service”

    If your Yealink phone is displaying the words “No Service” it means the device was unable to successfully connect to your network. If your phone was previously working, and this error is quite sudd...

  • Jet Support created an article,

    Jet Reporting Guide

      This user guide will outline the basic features of Jet Interactives reporting platform such as date range picker, filters, downloading reports and navigating through the reports. Overview Jet Int...