Jet Support

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Activity overview

Latest activity by Jet Support
  • Jet Support created an article,

    How to Add a New Jet Portal User

      Account administrators are able to add new users to the Jet Interactive portal. New users can be added to view reporting, access billing or manage phone numbers and callflows. To add a new user t...

  • Jet Support created an article,

    Billing Dashboard

      This article will provide an overview of the Invoices & Payments screen, including how to download invoices.   For more specific payment information, please view our other articles on ...

  • Jet Support created an article,

    Make A Payment

      This article will show you how to make a payment on your account. You will need to have either a credit card or bank account already configured to make a payment.  If you do not have t...

  • Jet Support created an article,

    Manage Payment Methods

        This article will show you how to manage your payment methods.For more information on our Invoices and Payments, please view our article Billing Dashboard.   View your payment method...

  • Jet Support created an article,

    How to Use Your Yealink Phone - T31 Models

      This article will walk you through the basic of how to use your Yealink phone with Jet Interactive.This guide is for the T31 series.To see guides for other models or hardware options c...

  • Jet Support created an article,

    Setting Up Your Integration In Google Analytics

      03/11/2020•Article - How to Add a Google Analytics Integration The aim of this document is to provide a quick guide about how to set up your Google Analytics integration with Jet Interactive.  We...

  • Jet Support created an article,

    Yealink IP Phone Displaying “No Service”

    If your Yealink phone is displaying the words “No Service” it means the device was unable to successfully connect to your network. If your phone was previously working, and this error is quite sudd...

  • Jet Support created an article,

    Reporting User Guide

      This user guide will outline the basic features of Jet Interactives reporting platform such as date range picker, filters, downloading reports and navigating through the reports. Overview Jet Int...

  • Jet Support created an article,

    Dashboard Report

    The Home dashboard gives an overview of all calls that are coming inbound to your phone numbers. This view consists of five reports; Call Status Call Overview Online Calls Offline Calls Customer S...

  • Jet Support created an article,

    Filtering By Service Groups

        Filtering by Service Groups limits the report to only show calls that are in the selected Service Groups. Phone Numbers can be allocated to Service Groups in the Phone Numbers page....