This article will cover any incompatibility issues our Software has running on certain models from certain manufactures. Please see the tables below:
ANDROID
Mass Market Devices
An Android smartphone, tablet or Chromebook running Android v9.0 or higher.
Please note, some devices running modified Android software versions may not be compatible if the software capabilities are not up to date with the required Android version.
For example, as of July 2022, the Oppo F3 is running their software ColorOS 3.0, based on Android 6.0, and this is lower than the required Android 9.0 above.
Terminals, Scanners and Other Specialty Devices powered by Android
Additional support is available for certain Datalogic, Getac, Honeywell, Panasonic, Spectralink, Vivo, Poptel, Winmate and Zebra devices. Please contact Jet Support for specific system information if you are using one of these devices.
IPHONE
|
Operating System |
iOS 14+ |
|
iPhone |
5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 12, 12 Plus |
|
iPod |
Touch (6th generation +) |
|
iPad |
Air, Air 2, (2017), Mini 2, Mini 3, Mini 4, Pro |
DESKTOP
|
Processor |
Minimum: Core 2 Duo 2.1 GHz Recommended: i5 / i7 2.4 GHz and above |
|
Memory |
Minimum: 4GB RAM Recommended: 8 GB RAM and above |
|
Hard Disk Space |
400 MB (Install/Upgrade, 200 MB operation) |
|
Operating System |
Windows 10 (w/ Creators Update version 1709) or Windows 11 macOS 11.6 or higher (Big Sur), macOS 12.0 (Monterey) or macOS 13.0 (Ventura) |
|
Connection |
IP network connection (broadband, LAN, wireless); Constant Internet connection |
|
Audio Device |
Full-duplex, 16-bit or use USB headset |
ROUTERS
This list is not meant to be exhaustive, but the models listed below are known to be VoIP-supported, and Jet clients are currently using them without difficulty.
(note, some routers may still need settings updated for best results).
| Manufacture | Model |
|---|---|
| Nokia | WiFi Beacon 1.1 |
| Arcadyan | LH1000 |
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